Returns

We hope that you will be totally happy with your order. But on the rare occasion you are unhappy, please notify us within 24 hours of receipt either by phone or email. Items should be returned in their original condition within 7 days  Please note that we are not responsible for return postage so we recommend that you obtain proof of postage or for high value items we would also advise that you use registered post.

We will process your refund to your original payment method as soon as we receive your parcel. We will not grant a refund or exchange on any product that fails to reach us.

Please send returns to:

So Souk

Unit 1

The Green

Culworth

Oxfordshire

OX17 2BB