Most orders are dispatched within 2-3 working days of receiving your order unless we are experiencing extremely busy times, for example the Christmas period. Please allow a few extra days during these times. We make every effort to deliver your goods in the shortest time possible. If the item which you order is out of stock, or is going to be delayed in any way, we will contact you via email and offer you the option to cancel should you not wish to wait. Please contact us about speedy delivery should you need something within a certain timeframe.

If you would like to 'collect in person', we are located in a little village called Culworth, just 15 minutes from Banbury. Drop us a line and we can arrange a time that suits you. Just click on the 'Collect from Headquarters' option on delivery. You can reach us via email at

Post & packaging costs are as follows:

£2.95 for orders between £0 – £12.00

£5.95 for orders over £12.00

£7.95 for fragile items

£9.95 for Laundry Basket delivery

£14.95 for Rug delivery